The Wired Jester

Entries categorized as ‘On Journalism and Media’

Digg and the art of the headline

October 9, 2007 · 1 Comment

Tony resigns

[The entry has been cross posted from my work blog]

When it comes to the web, there really aren’t many ways in which to gain readers for your site. Not that many practical and legal ones, anyway - sure, I could pay a dodgy bunch of Eastern European types to knock up a virus that sets everyone’s homepage to custompc.co.uk, and I could hire a team of skywriters to put our name above London.

Increasing readership online is fairly similar to increasing readership of a magazine in real life - although at first glance this isn’t the case. The New York Times has run stories about how search engines are changing the dark art of writing newspaper headlines. Instead of witty puns, the story goes, the importance of appearing high up the Google rankings means simplicity is more important. There is a truth to this: Google drives a lot of traffic, and while humans will understand a punning, tabloid style headine when they see it on the page, when people Google, they Google in simple, explanatory language. The headline in the picture above is a good example: I know it’s about Tony Blair’s resignation announcement, but if I was searching for that story online, I wouldn’t necessarily Google “beginning of the end.”

However, while Googlers prize simplicity, the art of headline writing lives on: submit a story to online news aggregators such as Digg or Slashdot, or even to one of the big blogs such as Engadget, and you tend to find that plainly worded stories die an obscure death - unless of course, the story itself, even worded plainly, is powerful enough to draw people in. I don’t think you’ll find anyone going through these sites extolling the virtues of the headlines in the way people do for the Economist or the Sun, because I don’t think the bulk of the submitters to Digg and Slashdot have honed their skills in the way sub-editors on big publications do; but the big stories on these websites do tap into their audiences’ interests in the same way ‘Gotcha’ et al engaged the Sun’s readers in the 80s.

The reason headline writing is still important on the web is that increasing readership in the online world, as in the offline world, basically comes down to increasing visibility and word of mouth. A good headline - which is both hook and synopsis for a story - does both. It pulls the reader in (visibility) and by reducing it to a soundbit, makes it easy to share (word of mouth).

That said, while headlines are important for getting noticed on sites such as Digg, there are a lot of other considerations which go into why a story makes it big or dies. Some of them tally with media experience in the real world. Stories on Digg stand a much better chance if they have a well-known source - large US sites such as Engadget, Gizmodo and mainstream media titles such as the New York Times contribute a lot - and stories will do better when they’re back by a well known digger. Case in point, our “10 Hardest Games” feature. I submitted it and garnered a woeful 4 Diggs; almost exactly 24 hours later, another Digger submitted it using very similar langauge, and it attracted 1,234 Diggs. To some extent, this mirrors what happens in print - if the Daily Telegraph prints a story, people will pay it more attention than if it appears in Bedfordshire on Sunday.

The audience on Digg is, despite the site’s efforts to expand its topics of conversation, generally very focussed, too: iPhone stories, Ubuntu plugs, anti-RIAA pieces pop up time and time again; but likewise in print, successful titles learn what their audience is interested in and generally tap into that.

And yet all this reasonable talk, is little consolation for the fact that so few people Digg our stories - or at least the ones we ourselves submit. Perhaps it’s just the case that we just need to get Custom PC more - tough, I think, because there are no shortage of tech sites out there (although most are a load of cobblers), because there’s a US-bias to the Digg, and because there’s always something that looks obscure and dull to me that’s hoovering up all the Diggs.

Still, we need to persevere I guess. If you fancy helping out, add me as a friend on Digg :D

Categories: Custom PC · On Journalism and Media

It’s finally here: the new CustomPC.co.uk

July 12, 2007 · 2 Comments

Custompc.co.uk

And I am so relieved. For the past 18 months or so, helping create a new website for Custom PC has been something of an obsession for me. I’ve talked endlessly about it on flights, in bars, in many, many meetings and bored the Jesteress to tears with all my ideas and frustrations. I’ve scribbled brainwaves in notebooks and written thousands of words to try and get the ball rolling and convince people/the company that what Custom PC needed was a really, truly, good website - and that what this would entail would be a very different site, organisation and approach to the one we already had.

One of the biggest problems Dennis has had (and it’s one shared by many other publishers, I think) is that when taking its print brands online, in the rush to ‘get down with this new thing called the web’, a lot of the good ways of working that we had developed on the magazine editorial side were thrown out - although they were of course accompanied along with some ones that did need to go. Baby and the bath water etc. So the creation and maintence of the sites was made largely separate from the print editorial side, etc etc. It is easy to see why; the web is, after all, very different to print. To some extent it’s true that a magazine should not work on the web - that’s why it is a magazine. A
website should not work if you print it out or disconnect it.

However, good magazines do tend to be produed by relatively small, dedicated teams who are passionate about both their subject and the medium in which they are working. In any good publication, there’s an awareness of how style, form and content can be blended together. The same is true for good websites. Make the teams too large and too dispersed, go for an approach that’s too generic, too rule-based and disconnected with what the content relates to and you get a site - or a magazine - that lacks any sense of life. So what you want is a magazine and the website to have shared DNA -
shared editorial values, perhaps some shared content
(depending on the project) and the same overall quality - but, crucially, this all needs to find a different form of expression in print and on the web. The DNA needs to create two seperate, independent, unique characters. Brother and sister, rather than two clones.

We work hard to produce a magazine that makes best use of the printed format (for instance, see this post),
and it became obvious to me that we needed to take a similar approach
online, and make a site that really, genuinely worked as a website. Not just a repository of text and picture content,
but a resource for PC hardware and news, a place for people to discuss
their computers, mods, tips and tricks: a flexible tool that could be
the hub of a techy community.

With our new site, I think we’re starting to get towards this nirvana: it’s all written by the same team as the magazine, it has both articles from the mag plus web-specific stuff (particularly the news, which my colleague Ben is doing a great job with), lots of RSS feeds, sensible URLs for ease-of-use, plus WordPress-powered blogs for both staff and readers, complete with file space, so you can chuck up your pictures, benchmarks, CPU-Z screenies and mod shots and not worry about hosting.

The next big upgrade will come when we start writing our copy using a database and then we’ll be able to do very smart things with benchmark data and tech specs. This is just one of the improvements scheduled to be added - we tinker with the magazine every issue, trying new things, improving it, honing it, and now that we’ve rebalanced the editorial team so that we all work across print and web, this should also be the case with the website.

In terms of inspirations, personally, this post by Information Architects Japan was what convinced me of the need for ‘big, clear text’ (although IA probably wouldn’t like the bright colours of the rest of our design), while the excellent Journerdism provided a constant stream of challenging, thought provoking discussions on the way print media was working (or not) online. Wordblog, Modern Life, Publishing 2.0 and MagCulture have all given me great ideas, too.

The editorial team and the project team at Dennis Interactive (DI) has worked really hard on making the site happen. The project has been a huge learning curve, because not only has it involved a lot of technical engineering for the coders and designers of DI, it’s also required a re-engineering and re-balancing of how editorial and interactive work together, and a reassessment of many, many aspects of the company’s old approach to the web. There is still a long way to go, but the new site is a good first step.

And, so without further ado, here it is. www.custompc.co.uk. I now have a work blog, www.custompc.co.uk/blogs/alexwatson, and if you want to subscribe to it the RSS feed is here.

Also, the Media Guardian has written up the site launch.

Categories: In My Life · On Journalism and Media · Tech · Web

An old school journalist does new media

June 21, 2007 · 1 Comment

CPC video

As I mentioned in my previous post about heading off to Computex with a bag weighed down with AV kit, at work, we’re really pushing on with expanding what we, technically a bunch of magazine journalists, do. When I joined, close to four years ago, I wrote articles for a magazine. In the past year, this has been expanded to include podcasting, shooting photos for web and magazine stories, and now, shooting video! Footage from the Computex trade show of some overclocking with liquid nitrogen is very neatly embedded in this news story here.

There are many decent blogs on the web that deal with the way journalism is changing: I’ve got RSS subscriptions to the fabulous Journerdism, Invisible Inkling, Publishing 2.0 and Wordblog to name just a few. It helps me keep up with what’s going on, and gives me a lot of valuable stuff to think about in terms of how my career field is changing. These sites are great and tend to avoid the position about journalism that is extremely common around the web: the assumption that pretty much anyone who writes for a print product doesn’t get the web, and doesn’t want to.

Now, this is probably true for some journalists, but most of the journalists I know can’t wait to get their hands on video recorders, cameras and decent CMS systems. I think the reason the opinion that journos hate the web is so widely held is that it appears to be true on a much wider scale, because so few major print brands have good websites. It’s a quick judgement, but an easy one to simply say - bad website = people who don’t care about the web.

However, it’s usually not the journalists - the writers - who make these websites. And being a blogger, when you want to change something, you just log in, and apply a different theme, or add a widget, or write a post. It’s great. I know, I love TypePad for that.

Can’t do it at work so easily, though - print brands (like Custom PC) are owned by large companies, large, multi-department companies that devolve control of stuff to many different teams, and when it comes to something new like the web, the structure is not all that well defined, especially in terms of who does what.

Dennis, where I work, has spent the last year trying to improve how the existing teams on the print and web side can mesh together. We are getting there, I think. For instance, my job title has just changed, so that I now have a role description that budgets 50% of my time for print stuff, and 50% for web stuff - before, if I wanted to work on web projects (like, say, the podcast), I had to find the time while doing a job that had no time allocated for non-magazine work. I still did it though, becuase I really thought it would be fun and great for us to do a podcast. Rex Sorgatz puts it perfectly in this interview:

“Big Media Is Hard. Epitaph or bumper sticker? I’m not sure, but it’s so true. Building
small little sites is so rewarding because you can build an entire new
universe in a month. But getting a big media company to change
directions is ridiculously frustrating. Big media is hard! But big
media is also influential, interesting, powerful, gargantuan,
mysterious — in a word, exciting. So my little dream right now is to
create a “small media mentality” within “big media company.”

I’m with him on both sides; that it’s hard to change, but when it does change, the opportunities are massive. The truly new CPC site is coming and it will be great, I think. I hope.

Categories: On Journalism and Media · Tech

Computex 2007: Every bag tells a story

June 2, 2007 · 1 Comment

Exit, Stage Left

Tomorrow I’m off to Taiwan for the Computex trade show; while Spring’s Cebit is physically bigger and CES is shinier, Computex is the one that really matters for Custom PC; its main focus is on PC components, and it’s in the hometown of the big kit manufacturers. As well as being a lot warmer than Cebit (and with much better food), it’s also a really useful place to pick up background info and to get a sense of the work culture which produces so much of the stuff we spend the year covering. And I don’t just mean Engrish ;)

My bag

It’s my 2nd consecutive year at the show and one thing struck me as I was packing just now: Last year I had only a crappy little Dell laptop borrowed from work; this year, my case is already half full just from audio equipment, and what you can’t see even in this shot is my laptop, my Nikon D40 and tripod (plus the PSP and iPod for the flights…). Despite being a print journalist, the impending launch of our new website (not in time for the show, rather annoyingly), and the success of the CPC podcast means coverage has gone a lot beyond the humble notepad - although said humble notepad is still lurking on the right of the shot. Should be a lot of fun - I’m looking forward to it a lot :)

Categories: In My Life · On Journalism and Media

Barry Miles and International Times: ‘The invisible insurrection of a million minds’

April 23, 2007 · 1 Comment

International Times

Last week I went to a panel discussion on magazines; although I took notes on all three speakers, I ended up with loads from the talk by Barry Miles, co-founder of 60s underground paper International Times (Wikipedia). He talked at length about I.T.’s genesis, launch party and development, which I found fascinating. Here are my full notes. Bear in mind these notes were scribbled at pace, so apologies for any errors/omissions.

On the genesis of I.T.:

“We put on a poetry reading at the Albert Hall in 1965. It cost £400 to hire, then another £100 an hour. And bear I mind, I earned £10 a week at this time, and we had only 9 days to publicise it. But we sold the tickets and it went ahead, and we saw that we, youth culture, were a real constituency. It’s very, very difficult now to imagine how straight England was, even in the mid 60s. It was a very black and white world then.”

On I.T. being totally counter to Fleet street and established media:

“The idea of anyone from our community writing for the Guardian or the Times was inconceivable. None of the papers had any popular music coverage in those days. Our group of people needed somewhere to express themselves, so in early 1966, Hoppy (John Hopkins) and I started to put it together. We got the guy who’d been editor of Peace Times for CND, to help, too. He’d gotten freaked out and left London and gone to live in the countryside, but we got him to come back.”

On I.T.’s launch:

“We had the launch party at the Roundhouse in Camden. It had been used for storing gin, and had been abandoned for seventeen years. It was just a big space with a balcony that was apparently unsafe. But it was ideal for IT. Soft Machine and The Pink Floyd played. I remember paying them - Pink Floyd got £15 because they had a light show, and Soft Machine got £12. Although they had a motorcycle on stage, so maybe that was a bit unfair.”

On how I.T. was written and distributed:

“I.T. wasn’t properly edited. It depended a lot on people bringing stuff in. It was the same with distribution - anyone could come in a grab 50 copies, and we just trusted them to bring the money back, and then they could get some more copies. By 1969, I.T.’s height, we were printing about 44,000 copies, and it was going out every two weeks or so, unless we’d been busted or something.”

How I.T. got into advertising and staved off financial collapse:

“The first few issues had a lot of serious articles by William Burroughs about the overthrow of the state. He used it as his platform to work out his ideas. And there was Ginsberg too. All the usual suspects. When we were running out of money, I was talking to Paul McCartney about it, and he said, ‘Well, you should interview me, then you’ll get ads from the record companies.’ And I thought, ‘hey, he might be on to something.’ So I interviewed him, and then George Harrison, and then the next week Mick Jagger called up, demanding to be interviewed too. And Paul was right, we got ads from the record companies.”

On I.T. and the community:

“We’d have these happenings on Tottenham Court Road. Lots of people would come down - The Beatles, Pete Townshend. He’d pay £20 or something on the door, becuase he knew it was going to I.T. It was a community paper, our community’s paper, so people put into it. I.T. was outside normal society in every respect.”

Categories: Creativity · On Journalism and Media · The Sixties

Notes from Dispense and Connect: On the past, present and future of magazines

April 20, 2007 · 1 Comment

100 ideas

Earlier this week, I went to Dispense and Connect at the Southbank Centre, an event that was part of its current ‘100 ideas’ season. It was a panel talk about magazines; given this vague, expansive topic the three panellists each set and answered their own questions. First up was Bice Curiger, editor of art mag Parkett; she basically talked about influences on her and the magazine; for my tastes, her talk was a bit dry and consisted mostly of references to obscure 70s German art titles. Maybe I’m a philistine ;)

Far more entertaining was speaker no 2., Sina Najafi, editor of NYC art and culture mag Cabinet. Sina talked about Cabinet’s ideas and ethos, and highlighted some of its most interesting stories. The magazine’s aim, he said, was to go “towards a new culture of curiosity. We’re interested in meandering as a process of curiosity.” One of the slides showed an image from Tristram Shandy (below) which illustrates a storyline taking a very sinuous path to go from A to B and reach its ‘conclusion’. Cabinet’s rather wonderful full piece on illustrations of narrative progress, ‘A Timelines of Timelines’ is archived on their site, here.

Tristram Shandy handwriting

Other story highlights from the magazine that Najafi talked about included a piece called “NATO as architectural critic”, which looked at the way NATO bombed Belgrade, in which they simply decided to target whichever buildings ‘looked’ like they should be important. Cabinet also reproduced drawings of the seven patterns Goats walk in when they’re high on acid, as discovered by the CIA in an experiment at Yale(!) A good sell, and next time pay day rolls around, I’ll certainly be grabbing myself a sub.

The third speaker was writer and editor Barry Miles, whohelped launch counter cultural mag International Times in the 60s. I.T.’s launch was “one of the two most revolutionary events
in the history of English alternative music and thinking. The I.T.
event was important because it marked the first recognition of a
rapidly spreading socio-cultural revolution” according to Soft
Machine’s Daevid Allen. (And yes, at Dispense and Connect, someone asked what the other event was, and according to Miles, no-one can remember).

Being a bit of a 60s obsessive, I found Barry’s talk completely enthralling, so it was his talk I took the most notes on. I’ll put up a full post of these later, rather than overwhelm this general round up with them. Suffice to say, Miles’ talk was hugely entertaining and full of tall tales. The point that he kept coming back to and stressing was that I.T. was “a community paper, our community’s paper. I.T. was outside normal society in every respect.” This was reflected in his reminiscence of the title’s genesis:

“We put on a poetry reading at the Albert Hall in 1965. It cost £400 to hire, then another £100 an hour. And bear I mind, I earned £10 a week at this time, and we had only 9 days to publicise it. But we sold the tickets and it went ahead, and on that night we saw that we, youth culture, were a real constituency. It’s very, very difficult now to imagine how straight England was, even in the mid 60s. It was a very black and white world then. The idea of anyone from our community writing for the Guardian or the Times was inconceivable. Our group of people needed somewhere to express themselves.”

Of course, these days, any mention of “community’ doesn’t make most media people think of magazines, but of the web - MySpace, social networks etc - and indeed, when asked by a member of the audience about I.T.’s relation to this, Miles’ reply was that “yes, I suppose in some way you could see I.T. as a kind of blog.”

Najafi, as editor of a currently published title, was far warier of the community approach; despite the fact that his magazine, Cabinet, has a lot of reader involvement projects (such as Cabinetlandia, the magazine’s own country where readers can buy land), he was wary of the potentially alienating and limiting factors of ‘community’. For him, I got the feeling it was the individual’s exploration of each issue’s cabinet of curiosities that took precedence, rather than any form of ‘group empowerment.’ Distance and the solitary pleasures of reading/thinking are as crucial as community, and given the web’s efficiency at forming the later, perhaps it’s no bad thing that 21st century magazines are rediscovering their power to inspire a good meander in territories of the former.

Categories: On Journalism and Media

The importance of real things being nice things

April 20, 2007 · 1 Comment

Custom PC covers

In a previous post on bloggers vs mainstream media, I wrote that:

“When information is free and virtual, it’s important for real things to be nice things, to be good quality things, to be a guaranteed brilliant use of the reader’s very precious time.”

More and more I’m coming to think this really is the case; a lot of the praise for Tyler Brule’s recently launched Monocle magazine mentioned its use of four different paper stocks to create a really satisfying thing; when I look at the full price music I’ve bought in physical form recently, (as opposed to downloads from Emusic), it’s often been box-sets (this, this and this for instance), where the packaging, photos, liner notes etc are as important as the CD itself, which will of course be instantly ripped to MP3.

So with the mantra ‘REAL THINGS MUST BE NICE THINGS’ firmly in mind, we’ve been making some changes to Custom PC. There’s been an internal freshening up of the design, particularly the reviews section, to make it more appealing, but easily the most noticeable change is one seen only to subscribers: a special cover. Stripped of all the cover lines and blurbs, it really allows our excellent photography to stand out. Click on the picture above for an enlargement - although, of course, it looks and feels even better in real life.

Categories: On Journalism and Media · Thought For The Day

Bloggers versus Mainstream Media

March 27, 2007 · 3 Comments

"Print media is what it is. I can’t imagine anyone will be printing news on paper twenty years from now in the industrialized world" - the infamous Mike Arrington.

The bloggers have been tearing lumps out of the "mainstream media" again today, after rumours of trouble and lay offs at the San Francisco Chronicle hit the web. It all strikes me as pointless and just plain stupid grandstanding. Fine, so in 20 years time we’re not going to be printing newspapers according to Arrington - and many other people. But in 20 years time, can you say for sure we’re going to be reading blogs, RSS etc?  There’s a lot we do now that we won’t be doing in 5 years, let alone 20…. a fact that excuses no-one - bloggers, print journalists, politicians, celebrity chefs, polar bears - from preparing for that future. So enter now Robert Scoble to prove himself king of the dunces with his astonishingly dim witted post, graciously entitled ‘Newspapers are dead’:

"The industry has NOT invested in its future. It is reaping the rewards of that.

How many future journalists are being trained for the online world?

I can tell you how many: zero."

You can tell me, can you Scoble? I started University nearly 10 years ago and joined the student paper; the first thing we did was upgrade the computer systems, buy a very early digital camera and stick a web server in the corner. Fine, it wasn’t very good, but I learnt the HTML and PhotoShop skills I still use today. I wrote for student orientated websites as well as the student paper. I’ve worked for websites and currently I work for a print title; but we have a website, we’ve just launched a podcast, and we’ve got videos on YouTube. We might be taking it a little slowly compared to some web businesses, but we have limited time and limited resources and it’s all a learning process.

And we’re hardly alone; look at the top 100 podcasts on iTunes [UK], and where are they from? The vast majority are from the BBC, as you’d expect, but there are several from The Guardian, The Times and Stuff Magazine, all originally print titles, all with really impressive web operations. In the specific categories, such as, say… ooooh…. technology, you’ll find Stuff (again), along with our good selves Custom PC, and the FT. As a whole, you can certainly make the case that print titles are not fully embracing the beautiful creative and technical possibilities of the web; but are the bloggers? Is Scoble’s ropey design and dumb posting the best we can expect? And while TechCrunch has its value, would anyone seriously stand up and defend the lunk headed, poorly written rag that is Crunch Gear? These are the guys who bring you this sage analysis of the news that Microsoft has sold 20million licenses of Vista:

"The increase over XP isn’t very surprising since there is such a greater number of PC users now as compared to this time in 2002. "

Wow! Insight +1! Now that’s journalism.

Blogging is a great idea with tons of potential, no doubt, but blogs are one piece of the puzzle of how to make the best use of the web. Print isn’t dead either; it will just change; it will become either a freebie - because when there’s so much information for free, how else to compete? - or it will become a luxury item - because when information is free and virtual, it’s important for real things to be nice things, to be good quality things, to be a guaranteed brilliant use of the reader’s very precious time.

Change is the only constant.

 

Categories: On Journalism and Media · Web

The Custom PC Podcast

February 17, 2007 · No Comments

Custom PC Podcast

At work we’ve just launched our first podcast. I’m very excited, since I’ve been really keen for us to do more stuff online and we’ve basically gone from talking about it to having it ready in just a couple of weeks. We managed to put the recording kit together for about £250, and considering we knew pretty much nothing about audio a month ago, I’m really pleased with how episode one has turned out.

It’s pretty hardcore techy stuff for the first half - so we cover Nvidia’s new cut-price DirectX10 graphics card, the GeForce 8800GTS 320MB, along with Intel’s cheap Core 2 Duos and the effects (or not) of ReadbyBoost in Windows Vista. The second half has some chat about the games charts and those ‘I’m a Mac, I’m a PC’ ads, so the tone is lighter and funnier.

If you fancy a listen:

* To subscribe in iTunes use this link.

* If you want to use another podcast program like Juice, the feed address to use is http://feeds.feedburner.com/custompc.

* We’re also on Odeo, too!

My Odeo Podcast

Let me know what you think…

Categories: Custom PC · On Journalism and Media

Questions about the flannel panel

January 23, 2007 · 2 Comments

While it’s well known that computers have a tendency to iteratively generate linguistic geekery - acronyms, memes, slang - magazines also have their own weird and wonderful dialect. In the English-Magazine dictionary, a ‘flannel panel‘ is basically the team sheet for a magazine. It lists who works on the mag, their job titles, contact details, as well as the magazine’s address, and usually some legal information such as copyright and disclaimers.

We’ve recently added a ‘question of the month’ to the Custom PC flannel panel as a fun little Easter Egg for attentive/bored/obsessive readers; it seemed like a good idea at the time, but now we need to think of a question. January’s one posed the very obvious "New Year’s Resolution?" question, but today we had a brief brainstorm about some possible qs for the future. Here are my suggestions:

“What’s your problem?”
“If you could only eat one thing for the rest of your life, what would it be?”
"What do you wish you knew more about?"
“In an ideal world, who or what would your voice sound like?”
“In the movie of your life, who would play your nemesis?”
“What band would you like to see reform?”
“What gig do you wish you could have been present at?”
“Let’s assume a sorcerer is going to change you into an animal but he gives you a choice as to what you could be turned into. What animal would you pick?”
“What criminal behaviour should be legalised?”
“What should be a criminal offense?”
“Given the power, what technology would you un-invent?”
“What super power would you pick, given the choice?”
“If you could be in charge of any country in the world, which would you pick?”
“What’s your ideal breakfast?”

Feel free to add your answers or let me know some of your own flannel panel questions…

Categories: On Journalism and Media